Starter
5 hours/month
From $495/month
Business Support
Practical Support
For You, Your Team and Your Clients
We help make the moving parts of your business easier to understand, easier to use and easier to hand over. That might mean clearer training, better processes, stronger internal resources or a smoother client experience.
01
Training Support
Turn what your team needs to know into training that is clear, practical and easy to use.
How we can help
- Design onboarding and induction resources
- Create training guides, workbooks, slide decks and facilitator notes
- Turn complex information into clear learning pathways
- Review and simplify existing training materials
- Develop practical resources your team can refer back to
02
Operational Support
Get repeated tasks, decisions and workflows out of your head and into a format people can follow.
How we can help
- Document standard operating procedures and recurring workflows
- Create checklists, templates and process guides
- Map responsibilities, handovers and points of approval
- Develop reporting templates and practical tracking resources
- Simplify processes that have become difficult to manage
03
Team Support
Give your team the context, resources and direction they need to work with more confidence.
How we can help
- Create team handbooks, role guides and internal resources
- Build clearer onboarding and handover documents
- Organise information so it is easier to find and maintain
- Develop reusable templates for recurring team tasks
- Clarify how work moves between people and responsibilities
04
Client Support
Make every step of working with your business clearer, easier and more consistent for your clients.
How we can help
- Improve client onboarding and offboarding resources
- Create welcome packs, service guides and preparation documents
- Write reusable client emails, forms and communication templates
- Map the client journey and identify points of confusion or friction
- Make expectations, next steps and responsibilities easier to understand
Business Support, Your Way
Business support can be booked in two ways: as a monthly retainer for ongoing help or as a one-off project with a clear scope and outcome.
Choose a set number of support hours each month. Your retainer can be used across training, operations, team resources and client support, depending on what needs attention.
Growth
10 hours/month
From $950/month
Scale
15 hours/month
From $1,395/month
Partner
20 hours/month
From $1,800/month
Every business is different. We'll recommend the most suitable retainer after a discovery call. Additional support is available if your needs change.
One-Off Support Projects
Need a defined piece of work completed without committing to monthly support? We can scope and deliver a standalone project with a clear outcome, timeline and handover.
One-off projects can include:
- Standard Operating Procedures (SOPs) and process documentation
- Instructional design, training programs and learning resources
- Onboarding, handover and team documentation
- Client guides, templates and communication resources